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Service Maintenance (Feb 11, 2026 KST)

Modified on Mon, 9 Feb at 3:54 PM

Dear Customer,  We will be performing a service maintenance to ensure stability and improve performance. During the maintenance window, service access may be temporarily unstable. We kindly ask for your understanding.   Maintenance Schedule Korea (KST, UTC+9): February 11, 2026 (Thu) 09:00 ~ 11:00 U.S. Eastern (EST, UTC-5): February 10, 2026 (Wed) 19:00 ~ 21:00 U.S. Pacific (PST, UTC-8): February 10, 2026 (Wed) 16:00 ~ 18:00 ※ The maintenance period may be extended depending on the work progress. We apologize for any inconvenience and thank you for your patience as we work to provide better service. Thank you.
Service Maintenance (Feb 11, 2026 KST)

Modified on Mon, 9 Feb at 3:51 PM

Dear Customer,  We will be performing a service maintenance to ensure stability and improve performance. During the maintenance window, service access may be temporarily unstable. We kindly ask for your understanding.   Maintenance Schedule Korea (KST, UTC+9): February 11, 2026 (Thu) 09:00 ~ 11:00 U.S. Eastern (EST, UTC-5): February 10, 2026 (Wed) 19:00 ~ 21:00 U.S. Pacific (PST, UTC-8): February 10, 2026 (Wed) 16:00 ~ 18:00 ※ The maintenance period may be extended depending on the work progress. We apologize for any inconvenience and thank you for your patience as we work to provide better service. Thank you.
Service Maintenance (Jan 8, 2026 KST)

Modified on Mon, 5 Jan at 2:21 PM

Dear Customer, We will be performing a service maintenance to ensure stability and improve performance. During the maintenance window, service access may be temporarily unstable. We kindly ask for your understanding.   Maintenance Schedule Korea (KST, UTC+9): January 8, 2026 (Thu) 08:00 AM – 12:00 PM U.S. Eastern (EST, UTC-5): January 7, 2026 (Wed) 06:00 PM – 10:00 PM U.S. Pacific (PST, UTC-8): January 7, 2026 (Wed) 03:00 PM – 07:00 PM ※ The maintenance period may be extended depending on the work progress. We apologize for any inconvenience and thank you for your patience as we work to provide better service. Thank you.
Service Downtime Notice (Jan 8, 2026 KST)

Modified on Mon, 5 Jan at 2:20 PM

Dear Customer, To ensure service stability and prepare for a new release, we will be performing server maintenance. During this period, the service will be unavailable. We appreciate your understanding. Maintenance Schedule: Korea (KST, UTC+9): December 16, 2025, 10:00 AM – 11:30 AM U.S. Eastern (EST, UTC-5): December 15, 2025, 8:00 PM – 9:30 PM U.S. Pacific (PST, UTC-8): December 15, 2025, 5:00 PM – 6:30 PM ※ The maintenance period may be extended depending on the situation. We apologize for any inconvenience and thank you for your patience as we work to provide better service. Thank you.

Customer Support

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이메일: sales@vatechmcis.com

전화번호: 1577-9115

운영 시간: 평일 09:30~18:00, 토요일 09:30~13:30
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USA

Email: sales@vatechamerica.com

TEL: 1-888-396-6872 Opt 2

Operation Time: Monday–Friday, 8:00AM–8:00PM (Eastern Time)
excluding federal holidays