What does each case status mean?


The case statuses are defined as follows:


Category

Status

Definition

Received Cases

Shared

  • A newly shared case that has not yet been viewed
  • A case viewed by the recipient

Expired

An expired case

  • (Automatic) The sharing period has expired
  • (Automatic) The organization that shared the case has been dissolved
  • (Manual) A member of the organization that shared the case has stopped sharing it

Shared Cases

Shared

A case that has been successfully shared

Accessed

A case viewed by the recipient

Expired

An expired case

  • (Automatic) The sharing period has expired



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article