Payment may fail for the following reasons:
- Credit or debit card limit exceeded
- Expired card
- Payment declined by the card issuer
- International payment restrictions
- Temporary payment system error
If payment fails, a notification email will be sent to the registered email address. When payment fails, the paid plan currently in use will be canceled, and the account will be switched to the Free plan. To use a paid plan again, select the desired plan in the Customer Portal and complete the subscription and payment process again.
If the issue persists, contact Customer Support at cleverspace_pay@ewoosoft.com.
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