Whether a Tax ID can be added to or modified on an invoice that has already been issued may depend on the policies of Paddle, the payment service provider, and the transaction status. To request a change to invoice information, contact Customer Support at cleverspace@ewoosoft.com. We will check whether the change can be made and provide further instructions.
To apply a valid Tax ID or tax exemption information to an existing transaction and receive a refund for taxes already paid, you must submit the request within 60 days of the original transaction date. Requests submitted after 60 days may not be processed unless otherwise required by applicable laws and regulations.
Note: Billing information changed in the Customer Portal applies only to new invoices issued after the change and is not automatically reflected on invoices that have already been issued.- Reference: Paddle Buyer Terms
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